IroningYour advantages with Semplix Online
Secure payment
Security is very important to us, which is why we use state-of-the-art payment methods – the choice is yours!
Fast delivery
Our warehouse has been constantly expanded in recent years, meaning that we have over 96% of the products in our online store ready for immediate dispatch. If you order and pay by 11 a.m., your delivery (Mon-Fri) will usually go out the same day.
Within Germany: Delivery usually takes 1-2 days with DHL GoGreen.
Climate-friendly shipping
With GoGreen from Post & Parcel Germany, the greenhouse gas emissions (CO2e) generated during transportation are offset by investing in certified climate protection projects worldwide – so-called “offsetting”.
Information on the global climate protection projects we support can be found here: DHL Group | Climate Protection Projects
Trade-in
Are you planning to buy a new sewing machine, embroidery machine, overlock or coverlock? We will be happy to make you an offer to trade in your old machine (from a purchase value of €500).
You can get more information by calling 06021 – 45878-10 (ask Peter Flach or Diana Port). Or simply send us an e-mail with a brief description of your machine to inzahlungnahme@naehwelt-flach.de.
Best price guarantee
Have you seen your purchased item cheaper elsewhere? No problem!
Send us proof in the form of a link or a screenshot to bestpreis@naehwelt-flach.de and we will refund you the difference without any ifs and buts! Our best price guarantee applies to all competitor offers within Germany for identical items with the same service.
This offer is valid for 30 days after receipt of the goods, we reserve the right to take back the goods (the original packaging must be present and the products must be complete and in perfect condition).
Does not apply to the comparison with Internet-only retailers.
30 days right of return
It can happen to anyone: You buy something and later realize that it doesn’t meet your expectations. That’s why we offer you the option of returning your purchase within 30 days.
For technical reasons, we do not offer this service for the following payment methods: Purchase on account, Financing, Target purchase.
This offer is only valid for end consumers, the original packaging must be present and the products must be complete and in perfect condition.
